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                    shipping and delivery policy

 

          Shipping and Delivery Policy for Online CADD SCHOOL ACADEMY Classes

Overview

At CADD SCHOOL ACADEMY, we strive to provide a seamless experience for our students enrolling in online classes. Since our classes are conducted online, the following shipping and delivery policy outlines how access to course materials and resources is managed.

 

Access to Online Classes

 

1. Instant Access Upon Enrolment:

   - Once you have successfully enrolled in an online class and completed the payment process, you will receive immediate access to the course materials. There are no physical items to be shipped.

 

2. Confirmation Email:

   - After enrolment, a confirmation email will be sent to your registered email address. This email will contain:

     - A receipt of your payment.

     - Details of the course you have enrolled in.

     - Instructions on how to access the online learning platform.

     - Login credentials, if applicable.

 

3. Online Learning Platform:

   - All course materials, including lectures, assignments, and resources, will be accessible through our online learning platform. You can log in using the credentials provided in the confirmation email.

 

Technical Requirements

 

1. Internet Access:

   - To participate in our online classes, you will need a stable internet connection.

 

2. Device Compatibility:

   - Our online learning platform is compatible with most modern devices, including computers, tablets, and smartphones. Ensure your device meets the minimum technical requirements specified on our website for the best learning experience.

 

3. Software Requirements:

   - Some courses may require specific software. Details about any necessary software will be provided in the course description or in the initial course materials.

 

 Support and Assistance

 

1. Technical Support:

   - If you encounter any issues accessing the online learning platform or course materials, our technical support team is available to assist you. Contact information and support hours will be included in the confirmation email.

 

2. Customer Service:

   - For any questions regarding your enrolment, payment, or course content, our customer service team is here to help. You can reach out to us via email or phone as provided on our website.

 

 Refund and Cancellation Policy

 

1. Refunds:

   - Our refund policy is outlined separately and specifies the conditions under which you may request a refund. Generally, refunds are available if requested within a specified period from the date of purchase, provided certain conditions are met.

 

2. Cancellation:

   - If you wish to cancel your enrolment, please refer to our cancellation policy. Cancellations may be subject to specific terms and conditions based on the timing and nature of the request.

 

 Changes to Policy

 

1. Policy Updates:

   - CADD SCHOOL ACADEMY reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be communicated to enrolled students via email and will be reflected on our website.

 

By enrolling in our online classes, you acknowledge and agree to the terms outlined in this Shipping and Delivery Policy. If you have any questions or need further clarification, please do not hesitate to contact us. We are committed to providing you with a smooth and effective online learning experience.

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